Can 't say how pleased I am with the service call today; Iwas so happy that Imperial was able to provide same day service and the technician, Daniel G. was polite, prompt, friendly, extremely knowledgeable and efficient in locating the problem (bad power source) and resolving the issue in a very short time. Daniel is truly an excellent example of a dedicated employee who provides the best in customer service. Thank you Imperial Surveillance of Arlington Hgts.
Working with James has been top-tier quality. He came out right away and after thoroughly walking the property with me, provided a quote. Because of his attention to detail, the actual installation went super smooth and according to plan!!
Chris, and Dion were timely, professional, and walked me through the entire process the morning installation began. They worked hard to minimize drilling in the building and came up with strategic ways to run the camera lines in a "stealthy" and professional manner. This is a critical component when choosing a professional to install security cameras on your property. They actually care about their work and your property!!
I'm happy we went with Imperial to outfit our River North location. Our property has a lot of challenges to connect systems and Imperial was the only vendor able to find a solution. THANK YOU IMPERIAL. It's been a few months since installation and we haven't had a single problem. They've also been very helpful a few times I had follow up questions.
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We offer Sales, Service, and Installation of Security Camera Systems, Alarm Systems, and Access Control in Chicago,IL & Surrounding areas.