I highly recommend these guys. I had them install entrance door timers at my store. They were extremely professional, responsive, and did exemplary work. They were also willing to schedule the work during a time that was convenient for me. I would definitely call them again for any of my security needs.
We have worked with Imperial for many years. For the company that I work for, GoldMax/JS Enterprises had over 200 locations nationwide. 100 of them where local in the chicagoland area but then we also had other locations in other states & cities. From Atlanta, GA, all the way to Los Angeles, CA.
Since we were in the Gold business we had to have the best security for our staff, customers and product that we purchased. Some of our system ranged from 4 cameras to 25 cameras. We have used Imperial to help us with our tech support and installations. They were always there to help us and able to give us the best advice.
I would strongly recommend them as they were able help us even when we were opening 10 stores a month. Most companies would have slowed us down. Instead they worked at our pace and helped us with anything that needed.
Give them a try! It is worth it.
Things couldn't have gone any smoother. They performed excellent work and were very attentive to my needs. I met with Joe on a Friday and he explained the packages he had along with showing me the quality of the video taken by their cameras. I was very impressed. I told him I would have to think it over and he gave me his business card along with his cell phone. He also stated if I went with his company, installation could occur in about 2 weeks. The only issue I had was the 90-day warranty and the quarterly fee covering the equipment and labor. Joe and his supervisor quickly extended the warranty to 1-year and told me I could start paying the quarterly fee after the 1-year was up if I wanted to. After I signed the contract, I was pleasantly surprised to learn my installation would take place 5 days later.
Joe and his installation crew arrived early and went over the installation plans. Joe stated he would call me when the installation was over to find out how if there were any problems. The crew worked tirelessly in the cold and their work was impeccable - not a wire in sight - and they did an excellent job of cleaning up any debris.
After the installation, the crew installed the necessary software on my computer, tablet, and phone. After making sure I could operate the software on each device, they proceeded to show me how to record and export the recordings in the event I wanted to save them.
Overall, I was very pleased with the work Joe and his installation crew performed. I will be highly recommending them to anyone in need of security cameras or alarms. They did an excellent job!!
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We offer Sales, Service, and Installation of Security Camera Systems, Alarm Systems, and Access Control in Chicago,IL & Surrounding areas.